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商务英语视听说2019智慧树知到答案

时间:2019-12-11 00:29 点击: 次 分类:智慧树答案

2019智慧树知到超星尔雅网课答案大全

第1章 单元测试

1:How many chapters are included in the course?


智慧树正确答案:16
2:This course aims to develop students’ proficiency in the use of English knowledge and skills in a wide range of business environments.
智慧树正确答案:对
3:This course is designated for undergraduate English majors.
智慧树正确答案:错

第2章 单元测试

1:What are the basic elements in a resume?


智慧树正确答案:one’s personal information, educational background, job intention, relevant skills and qualifications, relevant experiences, achievements and rewards and so on
2:Which of the following should NOT be highlighted in your self-introduction?
智慧树正确答案:your hobbies
3:In the mode of “STAR”, the letter”S” stands for . 智慧树正确答案:Actions
4:When you are asked “why do you apply for this post?” in the job interview, the interviewer is actually asking about _. 智慧树正确答案:your career planning
5:Which of the following should you do in the job interview?
智慧树正确答案:We should know about the company or post applied as much as possible.
6:In the mode of “STAR”, the letter “A” stands for ____.
智慧树正确答案:Actions
7:Which of the following is NOT a frequently-asked question in the job interview?
智慧树正确答案:What are your hobbies?
8:During the job interview, we can ask the interviewer directly our future salary or promotion since we are really interested in it.
智慧树正确答案:错
9:Don’t speak with too much facial expression and too many gestures in the job interview.
智慧树正确答案:Lord Byron
10:Use some secular, free language instead of formal language to introduce yourself.
智慧树正确答案:错

第3章 单元测试

1:If the ownership of the companies is not open to the public, we call them closely held companies.


智慧树正确答案:对
2:Subsidiary refers to a company that is owned or controlled by another larger company, i.e. parent company.
智慧树正确答案:对
3:A company structure chart will show the jobs, listed by job title, the reporting structure, and company management.
智慧树正确答案:对
4:A job title is a term that describes in a few words or less the position held by an employee.
智慧树正确答案:对
5:Financial department is responsible for delivering goods to the customers.
智慧树正确答案:错
6:Human Resources Managers are responsible for cultivating, training, retaining, and compensating human talent.
智慧树正确答案:对
7:“2Ls” refer to Language competence and Learning competence.
智慧树正确答案:对
8:“4Cs” refer to Critical thinking competence, Creative competence, Cultural competence and Collaborative competence.
智慧树正确答案:对
9:The following statements are usually related to cultural competence except______.
智慧树正确答案:Discriminates against some individual or group.
10:The following statements are usually related to collaborative competence except______.
智慧树正确答案:Is not willing to learn from others

第4章 单元测试

1:You can make your business call . 智慧树正确答案:during the working hours


2:When answering the phone, you should not say: “__.”
智慧树正确答案:Who are you?
3:When taking a message in a business call, the caller should leave some basic information except _.
智慧树正确答案:0
4:When making a call, sometimes there will be something wrong with the phone or telephone line. Which of the following expressions is not right when expressing the problems?
智慧树正确答案:The phone is in order.
5:When asking for someone during the business call, you should not say: “
.”
智慧树正确答案:6A
6:When making a call, sometimes there will be something wrong with the phone or telephone line. At this moment, you can NOT say:
智慧树正确答案:Would you like to leave a message?
7:You should try to speak as loud as possible on the phone so as to make yourself heard clearly.
智慧树正确答案:错
8:In business calls if the person you want is not available, try to leave a message as detailed as possible.
智慧树正确答案:错
9:Usually a business call should not be longer than 3 minutes.
智慧树正确答案:对
10:During the business call we should stick to the subject and do not allow the conversation to drag out with meaningless chatter.
智慧树正确答案:对

第5章 单元测试

1:Contact can be as simple as sending everyone a friendly reminder through office e-mail, phone calls, or a post card reminder through the mail.


智慧树正确答案:对
2:As a chairperson, before holding a meeting, you should also decide who should attend and what the purpose of the meeting is.
智慧树正确答案:对
3:It is ok that you begin a meeting five to seven minutes after it was scheduled.
智慧树正确答案:错
4:It is not necessary to stick to the agenda during the meeting.
智慧树正确答案:错
5:We should respect different views during the meeting.
智慧树正确答案:对
6:A well-planned agenda, posted ground rules, and using a bin can help meeting run effectively.
智慧树正确答案:对
7:The relaxing atmosphere is not good for the meeting to be productive.
智慧树正确答案:错
8:You needn’t use a consistent format when taking minutes.
智慧树正确答案:错
9:You should list all outcomes in the minute.
智慧树正确答案:错
10:A well-planned agenda, posted ground rules, using a bin and __ are the four most important keys to running the effective meetings.
智慧树正确答案:This old friend of John’s

第6章 单元测试

1:If your business trip is not necessary, it can be replaced by some alternatives.


智慧树正确答案:对
2:Making a positive and honest declaration can help you free from security check.
智慧树正确答案:错
3:Every country has specific regulations on the items to be carried in and out of the country.
智慧树正确答案:对
4:If it’s your first time to enter a country, you’d better know the relevant rules of declaration in advance.
智慧树正确答案:对
5:The receptionist should introduce the executive to the visitor first.
智慧树正确答案:错
6:If the meeting cannot be satisfies, the receptionist should always explain the real reason to the visitor.
智慧树正确答案:错
7:The receptionist should keep a register which includes date, time, name and the firm the visitor comes to.
智慧树正确答案:错
8:You should start the business talk with your business partner immediately after meeting him.
智慧树正确答案:错
9:The following can help you plan an efficient business trip except ____.
智慧树正确答案:Minimize your itinerary.
10:“I’d like to choose a hospitable hotel located in the city center, which should be equipped with business center and swimming pool.” In this requirement for room, which aspect is not mentioned?
智慧树正确答案:services

第7章 单元测试

1:A company presentation refers to a prepared speech given on behalf of listener’s own company for marketing and other certain purposes.


智慧树正确答案:错
2:If the basic elements are covered in a company presentation, it definitely means this presentation is an effective one.
智慧树正确答案:错
3:In a company presentation, the speaker should make the content well-organized, clearly identify the main points and supporting points.
智慧树正确答案:对
4:Nonlinguistic techniques mean body language and eye contact.
智慧树正确答案:对
5:In the main body of a company presentation , company profile, location, key personnel, market application areas should be covered.
智慧树正确答案:对
6:In a company presentation, some technical support especially slides, flip charts, PPTs are very important.
智慧树正确答案:对
7:The presenter is supposed to deliver the presentation as soon as possible.
智慧树正确答案:错
8:When company’s performance should be involved, some vivid verbs, the line, bar, pie graphs are the most favorable options.
智慧树正确答案:对
9:The basic elements of a company presentation contain __.
智慧树正确答案:greeting and self-introduction、subject、main body、Q & A session
10:What are the preparations before a company presentation?
智慧树正确答案:Making a draft、Doing brief notes、Doing oral practice

第8章 单元测试

1:Product presentation may be given to the investors to attract additional funding.


智慧树正确答案:对
2:A complete product presentation should include all 6 parts: introduction, outline, body, summary, conclusion, question and answer session.
智慧树正确答案:错
3:It’s advisable to state the outline at the beginning when giving a product presentation.
智慧树正确答案:对
4:Using pictures and visual aids can help to attract the audience’s attention when giving a product presentation.
智慧树正确答案:对
5:You may give a fluent product presentation without practice ahead of time.
智慧树正确答案:错
6:Body language can help to leave a deep impression on the audience.
智慧树正确答案:对
7:A good product presentation should be kept short, simple, engaging and real.
智慧树正确答案:对
8:When using PowerPoint slides, you should try to limit slides to one every minute.
智慧树正确答案:对
9:Keep your product presentation simple. Here “simple” means __
智慧树正确答案:保守秘密
10:When giving a product presentation, you can use the following non-verbal communication skills: _.
智慧树正确答案:该问题答案暂未收录,请手动搜索。

第9章 单元测试

1:An annual report is an in-depth and comprehensive overview of a business’ or an organization’s key moments and metrics from the previous year.


智慧树正确答案:对
2:For closely held companies, periodic financial reports are required by law.
智慧树正确答案:错
3:The balance sheet provides a snapshot of the firm’s assets and liabilities.
智慧树正确答案:对
4:There are three Elements in balance sheet, namely assets, liabilities and owner’s equity.
智慧树正确答案:对
5:Assets= liabilities + owners’ equity
智慧树正确答案:对
6:Too much debt in the capital structure can pose a risk during rough periods in the economy, too little debt might be a sign that too little leverage is being used possibly limiting the company’s ability to grow as quickly as their competitors.
智慧树正确答案:对
7:A business presentation is typically carried out using audio/visual presentation material, such as projectors and statistical documents created with presentation software.
智慧树正确答案:对
8:A good presentation can help a professional, or a business stand out from the competition, connect with new clients and make an impression on industry leaders.
智慧树正确答案:√
9:Typical annual reports will include some basic reports and statements except __.
智慧树正确答案:该问题答案暂未收录,请手动搜索。
10:The following statements are usually related to improving presentation skills except __.
智慧树正确答案:climax

第10章 单元测试

1:Exhibitors usually sell more products at trade fairs than sales calls.


智慧树正确答案:错
2:It takes a comparatively short amount of time to reach the customers at trade fairs.
智慧树正确答案:对
3:Everyone who visits your display knows the detail of your product or service.
智慧树正确答案:错
4:The most valuable thing a trade fair provides is opportunity for future communication.
智慧树正确答案:√
5:Before sending your booth staffers, you need to consider the weather of the place where the trade show is held.
智慧树正确答案:错
6:Asking the non-competing exhibitors about the previous trade fairs is a good way to find the best fairs to attend.
智慧树正确答案:对
7:The key to find the best trade fairs lies in finding the ones that pull in the most decision makers for your industry.
智慧树正确答案:对
8:Offering food the attendees is an excellent idea.
智慧树正确答案:错
9:Directions: Choose the right things from the information box below for a seller/buyer to do at a trade fair. Pay attention, there are some things neither side should do.The seller:_ 智慧树正确答案:c
10:Directions: Choose the right things from the information box below for a seller/buyer to do at a trade fair. Pay attention, there are some things neither side should do.The buyer:
智慧树正确答案:acknowledge the presence of visitors.、Ask specific questions.

第11章 单元测试

1:Inquiries are usually made by sellers in international trade.


智慧树正确答案:错
2:In response to an inquiry, a quotation may be sent.
智慧树正确答案:对
3:In reply to an inquiry, you can provide more than what are asked for.
智慧树正确答案:对
4:There is no need to reply if you have no interest in the inquiry.
智慧树正确答案:错
5:A quotation is an indication of price without obligation.
智慧树正确答案:对
6:In making a firm offer, clear, complete and final trade terms are not necessary.
智慧树正确答案:错
7:An offer may either be firm or soft.
智慧树正确答案:对
8:A soft offer is an offer without engagement, so it is non-firm offer.
智慧树正确答案:对
9:An inquiry is a request for information regarding the supply of certain goods.
智慧树正确答案:对
10:A counter-offer is virtually a partial rejection of the original offer.
智慧树正确答案:对

第12章 单元测试

1:It is important to go to a negotiation having done your research.


智慧树正确答案:对
2:We should build trust with the other party, since trust will aid communication.
智慧树正确答案:对
3:A firm offer is not binding on the seller.
智慧树正确答案:错
4:Generally speaking, further orders will follow if the trial order proves satisfactory to both parties.
智慧树正确答案:对
5:In business letters, the handwritten signature is below the complimentary close.
智慧树正确答案:对
6:In a business letter, the salutation goes above the inside address.
智慧树正确答案:错
7:The body part of a business letter usually begins with reference to the previous letter received.
智慧树正确答案:对
8:In the general trading process, usually the seller makes an inquiry.
智慧树正确答案:错
9:An order contains the following items except________.
智慧树正确答案:a firm offer
10:The following phases are usually involved in a negotiation process except______.
智慧树正确答案:delivering the goods

第13章 单元测试

1:In payment in advance method, the importer makes full payment to the supplier before the shipment of goods is done.


智慧树正确答案:对
2:Payment in advance usually takes place when the importer has not long been established.
智慧树正确答案:对
3:Open account payment takes place when the importer has a long credit history and is well known to the seller.
智慧树正确答案:错
4:The bank issues documentary credits to a customer according to his credit-worthiness.
智慧树正确答案:对
5:Collection can be divided into D/P and D/A.
智慧树正确答案:对
6:L/C is the most frequently used means of payment in international trade.
智慧树正确答案:对
7:In L/C transactions, the seller applies to the issuing bank to open a letter of credit.
智慧树正确答案:错
8:In L/C transactions, the issuing band debits the buyer’s account and releases the relevant documents so that the buyer can claim the goods from the carrier.
智慧树正确答案:对
9:The following are different types of remittance except_______.
智慧树正确答案:Letter of Credit
10:In L/C transactions, ___ is responsible for paying money and tendering documents.
智慧树正确答案:the banker

第14章 单元测试

1:Clear stipulation of the shipment clause is an important condition for the smooth execution of the contract.


智慧树正确答案:对
2:Normally, there is one specific port of shipment and one specific port of destination stipulated in the contract.
智慧树正确答案:对
3:The port of destination should be close to where the goods are manufactured.
智慧树正确答案:错
4:“Prompt shipment” is a typical example to show the delivery date is not definite.
智慧树正确答案:对
5:The port of shipment is usually proposed and determined by the buyer.
智慧树正确答案:错
6:If partial shipment is allowed, the time and quantity of each shipment should be specified clearly in the contract.
智慧树正确答案:对
7:Only if he receives the L/C will the seller ship the goods to the buyer.
智慧树正确答案:对
8:The goods can reach the end users directly after the arrival of the shipment.
智慧树正确答案:错
9:In deciding the date for shipment, considerations must be given to some factors except __.
智慧树正确答案:price of goods
10:Which of the following factors will not influence the determination of delivery time?
智慧树正确答案:terms of payment

第15章 单元测试

1:It is only the buyer that may file a claim.


智慧树正确答案:错
2:The seller is not responsible for the loss taking place during the transit.
智慧树正确答案:对
3:The seller may also lodge a claim against the buyer if the latter fails to perform the contract.
智慧树正确答案:对
4:It is important to provide proof or evidence when making a claim.
智慧树正确答案:对
5:Referring to the inconvenience and damage caused is an effective way to lodge a claim.
智慧树正确答案:对
6:A claim may be refused if the damage is caused for improper handling.
智慧树正确答案:对
7:If the contract is based on FOB, the seller will not take the responsibility when the goods are damaged on board.
智慧树正确答案:对
8:When writing an adjustment letter, you need to explain the causes of the problem and what measures to be taken.
智慧树正确答案:对
9:When handling claims, it is important to take a positive attitude and be polite.
智慧树正确答案:对
10:A claim can be settled in the following ways:
智慧树正确答案:Making a refund、compensating for the losses、Giving a discount、replacing the faulty goods

第16章 单元测试

1:4 Ps is defined by many marketers as “putting the right product in the right place, at the right price and right time.”


智慧树正确答案:对
2:Distribution channel is a way of selling a company’s product either directly or via distributors.
智慧树正确答案:B. 形式参数
3:Michael Dell was not a strong believer in the power of advertising and frequently stressed its importance in the company’s strategy.
智慧树正确答案:错
4:Marketing shows how to reach to the customers and build long lasting relationship while sales just means selling is the ultimate result of marketing.
智慧树正确答案:对
5:Marketing is more than sales.
智慧树正确答案:对
6:Segmentation means breaking the heterogeneous market into smaller, homogeneous markets.
智慧树正确答案:对
7:Market Targeting only means to develop measure of segment attractiveness.
智慧树正确答案:错
8:Marketing plan is a written document that acts as a guidebook of marketing objectives for the marketing manager.
智慧树正确答案:对
9:Promotion decisions involve________.
智慧树正确答案:Promotion Strategy、Advertising、Public Relations and Publicity、Marketing communication budget
10:This process involves___________.
智慧树正确答案:Market segmentation、Market targeting、Market positioning

第17章 单元测试

1:Advertising works best when it’s developed to meet one goal at a time.


智慧树正确答案:对
2:Internet advertising, once seen as the mainstay of media advertising, is facing numerous challenges from alternative media, especially interactive and social media.
智慧树正确答案:错
3:The television is the fastest growing advertising media
智慧树正确答案:错
4:Handheld devices, such as cellphones, smartphones, portable computers and other wireless devices, make up the growing mobile device market.
智慧树正确答案:对
5:Indoor billboards are large structures located near transportation points intending to attract the interest of people traveling on roads or public transportation.
智慧树正确答案:错
6:Advertising can serve as a reminder to consumers.
智慧树正确答案:对
7:Advertisement can differentiate the product from its competitors.
智慧树正确答案:对
8:Advertisement can induce consumers to try the product.
智慧树正确答案:对
9:Print publications such as magazines, books, newspapers and __ (such as annuals) offer a variety of advertising opportunities.
智慧树正确答案:Special Issue publications
10:AIDA is an acronym that stands for Attention, Interest, Desire and_____. 智慧树正确答案:Action

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